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For internal IT teams.

Real-time visibility and one-click remote support across your whole organization's Windows fleet — on-site or remote — from $1 per machine, with no per-seat tax on the people you support.

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HOW ALLTRACER HELPS INTERNAL IT TEAMS

AllTracer gives internal IT one real-time console for the whole organization. Watch every employee machine live, jump to one-click remote desktop or terminal to fix issues fast, reach off-network and BYOD users with no-install connect codes, and set alerts that fire before staff notice — priced by usage, not per seat.

$1
per machine / mo
1
console, whole org
30 days
free trial, no contract
Built for in-house IT

Support employees, wherever they work.

Offices, home desks, and BYOD laptops — one command center to see it all and fix it fast.

Whole-fleet live visibility

A real-time dashboard of every machine in the organization — on-site and remote — with streamed CPU, memory, and disk so trouble stands out at a glance.

One-click employee support

Jump straight to remote desktop or a terminal on any managed machine and fix the problem while the employee watches — no heavy tooling to spin up.

Reach off-network & BYOD users

Help a personal laptop or an off-network device with a no-install session: they read back an 8-character connect code and approve a PIN.

Proactive alerts

Threshold rules on CPU, RAM, disk, stopped services, or offline status route to the right teammate so you act before a ticket is ever filed.

Access control for your team

Role-based permissions grant each technician exactly the machines and actions they need — and nothing more — with strict tenant isolation.

Simple usage pricing

$1 per machine, $15 per concurrent tech seat, $10 per support session. No per-employee licensing to justify, no bundles, no lock-in.

Why internal IT teams pick AllTracer

Fewer tools. Faster fixes. A budget that adds up.

Monitoring and remote support live in one browser console, so your team stops tab-hopping between an RMM, a remote tool, and a spreadsheet of machines.

Explore the platform
See the whole org, liveEvery employee machine reports in real time — no polling lag, no blind spots between offices and remote workers.
Fix it before it's a ticketAlerts and one-click remote access let you resolve issues quietly, often before the employee even notices.
Support anyone, no deploymentManaged fleet gets an always-on agent; everyone else joins a no-install session with a connect code and PIN.
Right access for each techRBAC and tenant isolation keep permissions tight; the Elite add-on adds an exportable audit trail for compliance.
Pricing you can defendPay by usage from $1 per machine — no per-seat tax on the employees you support and no long-term contract.
Go deeper

See how it fits your team.

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FAQ

Internal IT, answered.

Can I support remote or off-network employees?
Yes. Machines on your fleet run a lightweight agent for always-on remote desktop and terminal. For BYOD, personal, or off-network devices, the employee runs a small connector, reads back an 8-character connect code, and approves a PIN — then you're on their screen in seconds, no pre-installed agent required.
How much does AllTracer cost for an internal IT team?
Usage-based, with no per-seat tax on the people you support: $1 per managed machine, $15 per concurrent technician seat, and $10 per on-demand support session per month, plus an optional $49/mo flat Elite add-on for alert rules and audit trail. There's a 30-day free trial and no long-term contracts.
Do I need to install anything on every machine?
For your managed fleet, yes — a lightweight Windows agent auto-registers each machine so you get live metrics and one-click remote control. For one-off help with a device that isn't managed, no install is needed: the employee joins an on-demand session with a connect code and PIN approval.
Can I limit what each IT team member can access?
Yes. Role-based access control lets you grant each technician exactly the machines and actions they need and nothing more, and every account is strictly tenant-isolated. On the Elite add-on, a full audit trail records every login, script, and change and exports to CSV for internal compliance.
Can I get alerts before issues become tickets?
Yes. Threshold alert rules (included with the Elite add-on) trigger on CPU, memory, disk, stopped services, or offline status and route to the right teammate — so you can fix a failing machine before the employee opens a ticket or even notices.
Is AllTracer secure enough for corporate use?
Connections and telemetry are encrypted end to end between the agent, relay, and console, every customer account is strictly isolated, and access is governed by role-based permissions. The Elite add-on adds an exportable audit trail for internal compliance and reporting.

See everything. Fix anything.

Give your IT team one console to monitor and support the whole organization. From $1 per machine — 30-day free trial, no contracts.

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Real-time monitoring, management, and remote support for the people who keep everything running.

ALL SYSTEMS OPERATIONAL · UTC 05:49:38

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